On your first log in, for security purposes, you will receive a verification code via email after entering your user-name and password. Doing this will complete the MFA (Multi-Factor Authentication process). In the future, you can choose to receive this code via email or text, once you have added a cell phone number to your user profile. To add your cell phone number, log into ACA Track and click on the person icon next to your name in the upper right hand corner. Add your cell phone number and click "Save".
Your account must be renewed every 90 days. You will receive a renewal notification email 15, 10, and 1 day before your account expiration. In order to renew your account, simply click on the “Renew My Account” link within the email.
To change your password, click on the My Profile icon next to your name at the top right side of the ACA Track Home page:
On your profile page, you can update your password, security questions, and audio pass phrase. You can access your profile page by clicking on the person icon in the upper right hand corner of the initial log in page.
Please contact your ACA Reporting Specialist if you need any additional assistance with the ACA Track login process.